Orvis Customer Service immediately contacted this customer and apologized for the fact that some of the customer’s jigs rusted. Unfortunately, although these boxes are impregnated with a rust inhibitor, flies will, inevitably, rust if they are stored wet for prolonged periods. In order to maximize the anti-rust property of these boxes, it is recommended that flies are as dry as possible before being stored. Orvis thanked the customer for providing this feedback and, also, for complimenting other Orvis products he has purchased. Of course, Orvis also offered an exchange or a refund. Orvis will readily exchange or refund a customer’s purchase at any time, for any reason; our 100% Satisfaction Guarantee is the strongest in the business.