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Personalized Waterproof Odor-Proof Collar
This waterproof dog collar utilizes a polyurethane coating sealed over strong, polyester webbing. The result is a watertight, easy-to-clean collar that won't absorb water or odors. Secure side-release buckle. Not recommended for tying out your dog. In red, bright yellow. Personalize this waterproof dog collar with up to 21 characters. Personalized for free. USA.
Average Customer Rating:
1.2 out of 5
Rating Snapshot
(6 reviews)
5 stars
0
4 stars
0
3 stars
0
2 stars
1
1 star
5
0 of 6 (0%) customers would recommend this product to a friend.
Customer Reviews for Personalized Waterproof Odor-Proof Collar
Review 1 for Personalized Waterproof Odor-Proof Collar
Overall Rating:
1
/ 5
What a disappointment!,
December 29, 2009
By:
mountjoyfarm
"So disappointed! Have purchased so many Orvis collars for our rescue dogs.........and this collar was for a lab that just can't seem to stay out of the water! The collar is flimsy, printing is faint and we cannot keep the size adjusted on our dogs neck. Don't waste your money on this collar......great idea, lousy item."
Response from Orvis:
ByOrvis Customer Service Team,
January 7, 2010
Orvis Customer Service immediately contacted this customer and apologized that this collar was not as expected. Orvis offered to exchange this collar or give a complete refund. We will cheerfully exchange or refund your purchase at any time, for any reason. Our 100% Satisfaction Guarantee is the strongest in the business.
Review 2 for Personalized Waterproof Odor-Proof Collar
Overall Rating:
2
/ 5
Disappointed,
December 17, 2009
By:
Rubydog
"This product is not at all what I expected. However, it is not ever going to smell. The clasp is what I expected. The print of her name and our phone number are faint. The collar is large enough to have more letters to accomodate a longer name but they are not allowed. We are using the collar for water outings, but it is not strong enough for daily use. Save your money and pass on this one."
Response from Orvis:
ByOrvis Customer Service Team,
December 23, 2009
Orvis Customer Service immediately contacted this customer and apologized for the fact that they were not satisfied with this collar. Orvis also offered to exchange or refund the customer for the purchase of this collar. Orvis greatly appreciates your feedback about our pet items as we are constantly trying to find ways to improve them. Customer Service also forwarded the customer's comments to the buyers of the product so they are aware of this issue.
Review 3 for Personalized Waterproof Odor-Proof Collar
Overall Rating:
1
/ 5
Cheap Plastic,
December 11, 2009
By:
tjmar
"Sent it back the same day we received it. Thin cheap ugly plastic. Worth maybe 99cents."
Response from Orvis:
ByOrvis Customer Service Team,
December 21, 2009
Orvis Customer Service immediately contacted this customer and expressed regret that they were not satisfied with this collar. You can always shop at Orvis with complete confidence. We will cheerfully exchange or refund your purchase at any time, for any reason. Our 100% Satisfaction Guarantee is the strongest in the business
Review 4 for Personalized Waterproof Odor-Proof Collar
Overall Rating:
1
/ 5
Worst Product Ever,
December 1, 2009
By:
GGBCfrom Arlington, VA
"I bought two of these, one for each of my dogs. Their names were not even visable once the collars were made to fit their necks (they are around 30lbs each).
They are also made out of plastic or something really cheap looking.
We did not even use them, straight in the trash they were such junk. SAVE YOUR MONEY DO NOT BUY!!"
Response from Orvis:
ByOrvis Customer Service Team,
December 21, 2009
Orvis Customer Service immediately contacted this customer and apologized for the fact that they were not satisfied with this collar. Orvis offered to exchange this item or give a complete refund. We will cheerfully exchange or refund your purchase at any time, for any reason. Our 100% Satisfaction Guarantee is the strongest in the business. Orvis has also passed the customer's concerns on to our product developers for further review.
Review 5 for Personalized Waterproof Odor-Proof Collar
Overall Rating:
1
/ 5
November 18, 2009
By:
Scouter
"I bought this collar for my son's dog who loves to swim and was stinking up her nice Orvis nylon collar. This collar is a flimsey plastic - not coated polyester webbing as advertised. The personalization is so faint you cannot read it unless it is in your hands. Our dog is back in her regular nylon collar - even for swimming. Pass on this overpriced piece of plastic."
Response from Orvis:
ByOrvis Customer Service Team,
December 3, 2009
Orvis Customer Service immediately contacted this customer and expressed regret that the quality of this collar was not satifactory. Orvis also offered to refund the customer for the purchase of this collar. Orvis greatly appreciates your feedback about our pet items as we are constantly trying to find ways to improve them. Customer Service also forwarded the customer's comments to the product developers so they are aware of this issue.
Review 6 for Personalized Waterproof Odor-Proof Collar
Overall Rating:
1
/ 5
Not good Choice,
November 6, 2009
By:
Anonymousfrom Friendswood, TX
"I have ordered other great collars from orivs, but this one is terrible. First it is plastic, it does not feel good. Secondly it comes loose everyday and i am unable to keep it tight enough to keep a lead on my two dogs, for which we purchased. We took our dogs to the beach and i had them on a leash, the collar came loose and the dogs got free and ran forever! I'll be going back to the nylon kind from now on, stinky or not. Lastly, the custom print for the names of the dogs and phone number is not sharp and just printed on the plastic like a label maker might do. The lettering was faded right out of the package."
1 of 1 people found this review helpful.
Response from Orvis:
ByOrvis Customer Service Team,
November 16, 2009
Orvis Customer Service immediately contacted this customer and apologized this collar did not stay tight and the personalization was faded. Orvis greatly appreciates customer feedback about our pet items as we are constantly trying to find ways to improve them. Customer Service has forwarded the customer's feedback to our product developers for possible future improvements to the item. Orvis also offered to exchange this item or give a complete refund. We will cheerfully exchange or refund your purchase at any time, for any reason. Our 100% Satisfaction Guarantee is the strongest in the business.
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