Humans like it better than the dog,
February 3, 2010
By:
MacMomfrom Tallahassee, Florida
"I love the wine bottle toy, but my dog isn't interested in it at all. He seems to like fuzzy animals better."
Review 2 for Wine Bottle Squeak Toy
Overall Rating:
4
/ 5
Unique chew toy,
February 2, 2010
By:
Emaline
"The pinot wine chew toy was a hit for dogs and people. Our chocolate lab liked making it squeak, and the adults got a kick out of the novelty."
Review 3 for Wine Bottle Squeak Toy
Overall Rating:
1
/ 5
worst dog toy,
January 5, 2010
By:
Callaway
"This is the worst dog toy that I have ever purchased! It looked cute, but my dog destroyed it in a half an hour. I bought two of them and gave one as a gift and now I am embarassed and will have to replace the other dog's gift because this toy was was so easy to chew up!"
Response from Orvis:
ByOrvis Customer Service Team,
January 7, 2010
Orvis Customer Service immediately contacted this customer and apologized that the toy was torn open so easily and also offered the customer a full refund for the toy. Orvis greatly appreciates customer feedback about our pet items as we are constantly trying to find ways to improve them. Customer Service also forwarded the customer's feedback to the product developers so they are aware of this issue.
Review 4 for Wine Bottle Squeak Toy
Overall Rating:
3
/ 5
Fun but a problem...,
January 4, 2010
By:
KAS429
"I purchased the red (pinot) for my dog. He thinks it is quite fun and loves to run around squeaking it. However, after just a day or so of playing with it, the paint on it is nearly entirely gone. The paint wears off extremely quickly (since it is, after all, destined to be chewn/licked by a dog). So far the squeaker is holding. It is quite cute, though."
Response from Orvis:
ByOrvis Customer Service Team,
January 7, 2010
Orvis Customer Service immediately contacted this customer and offered an exchange or full credit because the printing has worn off so quickly. You can always shop at Orvis with complete confidence. We will cheerfully exchange or refund your purchase at any time, for any reason. Our 100% Satisfaction Guarantee is the strongest in the business.
Review 5 for Wine Bottle Squeak Toy
Overall Rating:
2
/ 5
Cute, but not durable,
November 12, 2009
By:
AgileDog
"Even though the plastic/rubber is fairly rigid, it only took my dog about one minute to break the squeaker. Once it didn't squeek anymore, he had absolutely no interest in it."
2 of 2 people found this review helpful.
Response from Orvis:
ByOrvis Customer Service Team,
November 23, 2009
Orvis Customer Service immediately contacted this customer and apologized for the fact that the squeaker in this toy no longer works. Orvis also offered to refund the customer for the purchase of this toy. Orvis greatly appreciates your feedback about our pet items as we are constantly trying to find ways to improve them. Customer Service also forwarded the customer's comments to the buyers of the product so they are aware of this issue.
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